Refer to our Frequently Asked Questions to find answers to many questions about portraits, user accounts or in memory donations.
Questions about portraits
Q: Is it possible to look at (view) portraits in the virtual memorial without logging in or registering on the site?
A: Yes. A portrait can be searched and viewed without identifying the user.
Q: When I create a portrait, how can others modify/use it?
A: Visitors can:
Add comments with Facebook
Like the portrait
Share the page (email, Facebook, Twitter, LinkedIn, Google+)
Make a donation in memory of the deceased
Q: Is it possible to create a portrait without the user logging in or registering on the site?
A: No. Creating, modifying and publishing a portrait require the user to be identified, that is, registered and logged in.
Q: Is it possible to create several portraits for the same person?
A: No. To avoid duplicating portraits, it is preferable and it is the responsibility of the user to ensure that only one portrait is uploaded for a deceased person.
Q: Is it possible to hide a portrait from the public?
A: Yes. The user can activate (make visible) or deactivate (hide) a portrait.
Q: Is it possible to make the portrait visible only to some people?
A: No. The user can only activate (make visible) or deactivate (hide) a portrait. The site cannot handle filtering by person.
Q: Can information visible in the portrait be used by a third party?
A: Yes, as the site is public, unless the portrait is deactivated.
Q: Is it possible to permanently delete a portrait?
A: Yes. It is possible to delete a portrait (including photos).
Q: For how long does a portrait stay online?
A: The portrait stays online for as long as the user leaves it active or the website is active.
Questions about a user account
Q: Is it possible to connect to the site with an account created on the Relay For Life, Paws for Hope, Cops for Cancer, Great Spin or any other Canadian Cancer Society site?
A: No. To be able to log into the virtualmemorial.ca site and create a portrait, a user must first register (create an account).
Q: Is it possible to create several portraits for several people with the same account?
A: Yes. With a single account on the site, it is possible for the user to create and manage many portraits for different people.
Questions about in memory donations
Q: How to make an in memory donation?
A: Fill out our .
Q: What will my donations in memory be used for?
A: To find out, visit the Donation in memory page.
You haven’t found the answer to your question? Don’t hesitate to contact us.